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Handling Age Difference in the Workplace for a Positive Experience People are entering the workforce younger and getting out of it later in life, according to business experts. This fact means one thing: that the age gap in some offices is getting larger, and it could be getting more difficult to manage. Age differences in the workplace don’t have to be a cause for arguments and conflict, however. Having people of different ages working together can actually be a positive experience for everyone involved, both professionally and personally. How the age difference question plays out in your office all comes down to how you handle it. Age differences have always been an issue in the workplace. A generational gap between the old guard and the up and comers has always been unavoidable, but people knew how to manage it in a world where people got one job when they were started out in the working world and stayed with that company throughout their careers. However, those days are gone for good. People tend to bounce from job to job, out of choice or out of necessity, and so that means many workers have to adjust to age differences in the office place while adjusting to new jobs, period. Even this sense of bouncing around to different jobs can inflame the age difference issue. Older people may not relate to the younger generation’s ways of moving from job to job and drive to find a career that not only makes them money but that they also love. This culture class can cause misunderstandings and tension in the workplace. What is happening more often with the changing work market is that many younger people are finding themselves in the position of managing older people. Because younger people tend to change jobs more, and because they grew up in the computer generation, they often have more qualifications than older workers. This can cause tension on both sides. Older workers can feel under appreciated and passed over for a job that should have been theirs because of seniority, and younger bosses may feel funny about telling older employees what to do, and correcting them when they make a mistake, because they are supposed to respect their elders. Is there any way to avoid these conflicts at work so that age doesn’t become an issue? The first way to make sure age isn’t an issue is to simply decide that it isn’t one. If you have younger boss, keep in mind that they were hired for a reason, and be open to the things you can learn from them. If you are in charge of managing an older team, don’t go easy on them because of their age. They won’t respect you for it, and you will only be emphasizing the difference between you. Instead, treat them as you would any other employee, while making personal allowances for some resistance to chance on their part. A certain amount of “in my day” kind of talk is inevitable. Accept it and take it on board – you might even learn something – but have confidence in enforcing the decisions you make at the same time. The other best way to manage age differences in the office place is to always keep the lines of communication open. If you are a younger manager in charge of an older team, make an active effort to solicit their opinions and to be available to them when a problem arises for them. If you are an older person in the office wondering about how to relate to the younger workers, ask questions. A glimpse into their world may do wonders for your ability to understand and relate to them. Not only will you become more effective co-worker, you might even end up being friends.

Web Hosting - Email Issues When you build a web site, you often provide a means for users to communicate with you. One of the most common 'add-ons' to a web site is the addition of some kind of email access. Email is used to sign users up for newsletters, provide communication for administrative issues and a hundred other uses. But, as everyone sadly knows, email problems can occur. Virus infection is among the most common, though the situation is actually better today than in the past. Huge efforts, and some progress, has been made over the past 10 years to reduce the number and severity of virus attacks. Hackers haven't surrendered, far from it. But they're on the defensive like never before. Many of those viruses were (and are) spread through email, usually in the form of email attachments. That's the source of the now-common advice never to open an attachment from someone you don't know. Professionals will often extend that advice to suggest you never open an attachment that's unexpected, even if it's from someone you know. Well-meaning, but computer-challenged friends often accidentally forward virus infected emails. Spam has taken over the top spot for email annoyances. It's estimated by various different professional sources that 92-97% of all email sent today is spam. While the definition varies, spam is generally regarded as any unwanted commercial email sent by someone whom the recipient doesn't know or have a business relationship with. Spam clutters email inboxes, requires people to sift through to find valid messages, and often contains offensive messages in some form. But, it's a fact of life and isn't going away anytime soon. Even though laws are in place, thousands of spammers continue to risk fines or jail for the chance of making money from that small percentage who will open the unwanted email. Other forms of email problems are even more severe for many web site owners. When the mechanisms fail that they rely on to send and receive messages to and from their users, that's a problem. Dealing with those problems can range from sending an email or instant message to an administrator, to tracking down the right person to get your site removed from a blacklist. Email is the communications vehicle of choice for millions everyday. When the system burps, someone has to take time to do something about it. Often, that means relying on a person who is already overburdened with too many issues to resolve. So, besides pointing out some sad facts or complaining, what's the point? All of the above shows just one more area you should look at when selecting a web host or deciding whether to move to another. Just as with server or network administration, companies vary in their ability to deal with email-related issues. Some are responsive and super-competent. Others, are simply indifferent or worse. And many are in between. Email administration, like server maintenance or network management, is a professional specialty. Skill in one does not necessarily mean quality work in another. Finding a web hosting company and/or system that has few email problems, and solves them quickly when they occur, is an important task. Spend some time researching who provides superior support in email. You'll be happy you did.

Important Networking Follow-Ups: How to Get Those Job Leads Calling When you leave a networking event, you may be buzzing at the prospects offered by all of those new contacts you made, but soon, the cold reality sets in. How will you be able to convert those contacts you made over a glass of wine into valuable business opportunities for you? Successful networking is all in the follow-up. If you’re looking for a job, following up is all the more crucial. Without touching base after a networking event, you become just another face in the crowd of job hunting hopefuls. The first important rule for following-up with networking contacts is to lay the foundations for the follow-up during the initial meeting. At networking events, there can be a lot of empty promises thrown around. Use that first meeting to convey the message that you haven’t gotten caught up in “networking fever” but instead that you are very serious about exploring the job opportunity that you’re discussing with your new contact. Ask the contact when would be a good time to follow-up with them, and then reiterate the information back to them at the end of your conversation: “I look forward to speaking with you Friday at 2 p.m.” If they don’t give you a specific time, then suggest one to them. This rule holds true even if your contact is giving you a lead on a job not with them but with another contact of their own. Let them know you appreciate the information by saying, “Thanks. I will plan on calling Mary on Monday afternoon at 1 p.m.” Not only will this convey your seriousness about the opportunity presented to you, but it may also get you some handy inside information, as the contact may reply, “Oh, no, Mary will be out of town until Thursday – call her then.” The next important rule to networking follow-ups is to follow up with EVERY lead a contact gives you. If a contact suggests that you call someone whom you know won’t really be able to help you in your job search, call him or her anyway. Otherwise, when your contact finds out you aren’t taking their advice, they may just decide not to give you any more the future and any business person can tell you that you never know from whom the most valuable lead will come some day. Keep the lines of communication open by giving any and all suggestions a whirl. Last but not least, do the actual following-up. Follow up with your contact exactly when you said you would, and in the exact manner you said you would (phone, email, letter, etc). If for some reason you can’t make contact at the arranged time, keep trying. If you haven’t made arrangements for a follow-up with a contact, then the rule of thumb is to follow-up with them as soon as possible after meeting them. Try to at least send an email or letter the next day saying what a pleasure it was to meet and that you look forward to talking more in the future, and then say in that note when you plan to follow-up with your contact by phone. Then, of course, stick to that new follow-up obligation. Even if the promises made by a contact while networking don’t pan out for you on the job front, don’t cross them off of your contact list. Keep them in the loop about your job search and your career goals. While they may not have been able to make if happen for you this time, you never know what they might be able to do for you in the future. Your most promising business contact may be someone you already know.