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Networking Know-How: How to Get Through to the Busiest of People When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you? First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here. Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own. Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call. Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling. Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss. Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.

The Importance of Written Communication (written communication) Written communication is just as important as oral communication. Of course, all communication requires a clear concise flow of ideas, and words that are easily understood by any reader or listener. Written communication is one of the most difficult forms of communication as writers are typically prone to write for themselves, instead of for their audience. It is important for readers to understand what has been written and why it has been written. Writing is very different from oral communication, because words are written they cannot be taken back. Communicating through writing is more concrete than verbal communication with more room for mistakes and misunderstandings. The slightest misunderstanding can cause chaos for many, so it is important to right as clear and concise as possible. This form of communication is defined as a clear expression of ideas in writing. The clear expression of ideas includes grammar, organization, and structure of an essay, book, article, or report. Grammar is a large part of written communication, and writers must always consider spelling, punctuation, writing style, and wording before displaying their work to the world. Proper grammar and form may have a varying importance for different writing jobs, and usually depend on the method of communication used for that job. However, it is always important to strive to use correct grammar, spelling, and punctuation. Most writers use spell check and grammar check on their computers to ensure that the grammar and spelling is suitable. Grammar is also a major factor when writing as a freelance writing and submitting work to an editor. Many editors will reject further submissions from writers who have too many grammar and spelling errors. Organization of a letter, essay, article, or book is also important factors of written communication. Communication should always have a logical organization that is easy for readers to follow. For the reader, it is much easier to read a paragraph with one common theme that relates to the entire work. Most writing requires a clear flow of ideas and proper transitions to indicate when a new idea is being presented. However, transitions are not often needed for pieces of writing that are clearly organized. Ideas should also be expressed in a manner that is easy for the reader to understand and recognize. Data in the writing should also be presented accurately to support conclusions and recommendations given by the writer. The structure is also important in a piece of writing. All writing is organized into five to seven sentence paragraphs that all relate to each other. The number of paragraphs usually depends on the work that is being written. For example, it is common for essay to contain five concise paragraphs that all relate to a common theme. Generally, essays begin with an introductory paragraph, followed by three supporting paragraphs, and ended with a concluding paragraph. The basic structure of a piece of writing is only the beginning of written communication; the words used and the organization of the work is important to the readers understanding of the work. In many cases, the style format, and content must be adjusted to the communication level of the reader. The ability to convey ideas to a certain reader are very important, and a key component of written communication. Like oral communication, written communication can be seen as an aspect of life that makes the world go round, and learning to communicate through written word has become a basic skill for most people. Communication is needed in all aspects of life, and although many people cannot write well, it is important to be able to communicate out loud and on paper.

The Job Interview – How to Handle Getting Around a Negatively Asked Question Many dread that day that they have to go for an interview. Looking professionally dressed, acting professional and displaying the knowledge is all important. Employers and interviewers test you for anything and everything that you can think about--from your likes and dislikes to the actual experiences with this type of work to the facts. Most of these questions you can dodge and answer safely and securely. But how about those negatively asked questions, how could you professionally dodge those questions? Often times a reaction to a negative question is what can make or break the deal. Sometimes employers ask these questions on purpose to see what your reaction might be and to be able to determine first of all your character and second of all, if the negative event in your life is related to a good or bad character. So how can you master these questions and possibly pass the tests? One of the most important factors when getting prepared to dodge difficult questions is to be secure and knowledgeable about any points on your résumé and in your life. If you have a good answer prepared for difficult situations that happened in your life, it will be an ease for you to get around negatively asked questions. Whenever an interviewer asks you a negative question, make sure you stay calm and do not answer hastily. Sometimes it is enough to give a very short answer and it does not necessarily need a complete explanation that might get you stuck. The longer the answer you try to make up, the easier you might stumble over something and then fall hard. When trying to get around a negatively asked question, besides that fact that you need to stay calm and give a short answer, try to get to a different topic. Strike up a conversation about your more positive skills and accomplishments and therefore get around that question that might have bothered you otherwise. In some instances, depending on the content of the question, it might even be best to answer truthfully. What if you were asked about staying home for no obvious reason? At least according to your résumé there is no job, no new degree or similar mentioned. Maybe it was for a sick relative or the birth of a baby? Why not use the truth in these cases as an answer. When answering difficult questions you might have to decide often on the spot how to answer. In any case, it will almost never help you to make up a lie for a negatively asked question. A lie can get you into a situation you cannot get out of, but the truth can never get you in a worth situation than you are in by answering the questions truthfully. If you do not want to answer truthfully because you think it can hurt your image, sometimes it then is better not to answer the questions. Try to divert the attention successfully to another more positive topic such as your achievements, earlier project or similar other experiences that led to a positive result. Keep in mind that the interviewer is testing to see if you are a good fit for the company and they do not exactly know you. They know a few facts about you, but the do not know the whole picture and especially not about the more negative things they might want to find moiré information about. So when going for a an interview and trying to get around a negatively question, make sure to be honest or to not get into details if you do not want to discuss the issue, but mainly make sure that you stay calm, do not get excited about it. A calm confident person can easily answer any and all questions that might be posed to him or her.