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Web Hosting - Email Issues When you build a web site, you often provide a means for users to communicate with you. One of the most common 'add-ons' to a web site is the addition of some kind of email access. Email is used to sign users up for newsletters, provide communication for administrative issues and a hundred other uses. But, as everyone sadly knows, email problems can occur. Virus infection is among the most common, though the situation is actually better today than in the past. Huge efforts, and some progress, has been made over the past 10 years to reduce the number and severity of virus attacks. Hackers haven't surrendered, far from it. But they're on the defensive like never before. Many of those viruses were (and are) spread through email, usually in the form of email attachments. That's the source of the now-common advice never to open an attachment from someone you don't know. Professionals will often extend that advice to suggest you never open an attachment that's unexpected, even if it's from someone you know. Well-meaning, but computer-challenged friends often accidentally forward virus infected emails. Spam has taken over the top spot for email annoyances. It's estimated by various different professional sources that 92-97% of all email sent today is spam. While the definition varies, spam is generally regarded as any unwanted commercial email sent by someone whom the recipient doesn't know or have a business relationship with. Spam clutters email inboxes, requires people to sift through to find valid messages, and often contains offensive messages in some form. But, it's a fact of life and isn't going away anytime soon. Even though laws are in place, thousands of spammers continue to risk fines or jail for the chance of making money from that small percentage who will open the unwanted email. Other forms of email problems are even more severe for many web site owners. When the mechanisms fail that they rely on to send and receive messages to and from their users, that's a problem. Dealing with those problems can range from sending an email or instant message to an administrator, to tracking down the right person to get your site removed from a blacklist. Email is the communications vehicle of choice for millions everyday. When the system burps, someone has to take time to do something about it. Often, that means relying on a person who is already overburdened with too many issues to resolve. So, besides pointing out some sad facts or complaining, what's the point? All of the above shows just one more area you should look at when selecting a web host or deciding whether to move to another. Just as with server or network administration, companies vary in their ability to deal with email-related issues. Some are responsive and super-competent. Others, are simply indifferent or worse. And many are in between. Email administration, like server maintenance or network management, is a professional specialty. Skill in one does not necessarily mean quality work in another. Finding a web hosting company and/or system that has few email problems, and solves them quickly when they occur, is an important task. Spend some time researching who provides superior support in email. You'll be happy you did.

Make Allies in the Workplace to Boost your Own Employee Status A pleasant work environment can go a long way. Having allies in the workplace that work with you, opposed to against you, can create an enjoyable calm at your place of employment. While everyone is not going to be best friends in the workplace, the ability to get along is very important. This can be more challenging with some people than others. However, typically when there is a real bad apple in the mix, they tend to weed themselves out with complete alienation. With that in mind, make allies with as many of your co-workers as you can. A healthy work environment makes the actual work go much smoother. If you want to gain allies at work treat everyone with respect. Employees that are known for their fairness and respect for others are the ones that people trust. If something goes wrong on the job, the boss and other employees know that they can get the right version of the situation from the employee that is kind to everyone. You do not have to like people to be kind to them. Co-workers that you do not like personally should be the ones that you greet and discuss work issues with. Other than that, you want to steer clear of your least favorites. The same is true for bosses that are on your least liked list. Simply limit contact to business material and you will cut down on the chances of having altercations. Nothing ignites work hostility more than employees that do not do their share of the work. If you want to have allies in the workplace, be sure that you are doing your job. You will not have to force the issue if you are doing what you are supposed to do. Your co-workers will like having you around and will be pleasant if you are completing the work you need to do. Don’t gossip. This is one of the major ways to create dislike in the workplace. Spreading rumors, or even truths that were confessed behind closed doors can keep the office on edge. If you are the confidant of someone at work, do not take the information they have shared with you and share it with others. If co-workers come to you and bicker about one another, do not chime in. If they are complaining to you about someone, they are complaining about you to someone else. Politely listen and move on. Remember your manners. Sometimes things get hectic at work and we forget our manners. We find ourselves in a hurry, throwing reports at the secretary or interrupting someone’s phone conversation. Try to compose yourself and be polite. Do not forget your manners simply because you are at work. Put forth extra effort to get along with your co-workers that are not easy to get along with. Personalities are going to be in conflict occasionally. There is nothing wrong with being opposed to someone and their views of the world. However, if they are your co-worker or boss, you need to not let that get in the way of you communicating with them. Allies do not have to necessarily be friends. Instead they should be people that are aligned with you because of the job you do and the way that you treat people. Employees that are able to form alliances at work will have a much easier time getting through the day. Also, if something happens on the job and you need help, co-workers will be much more willing to help out if you are someone who is well liked. With that in mind, it is worth your effort to try to gain allies at work.

From the Publisher’s Desk: How Book Publishing looks from the Other Side (book publishing) Many writers aspire to writing books. Writing a book is a long, involved, difficult process. Book publishing is harder. A writer may submit his book time and time again only to be turned down again and again. He may eventually be successful. Wouldn’t it have been easier to have just gotten published the first time? Is that possible? You can improve your chances if you understand a little bit more about what happens at the publisher’s desk. Book publishers are busy people with several projects crossing their desks every day. They must make fast decisions about what will sell. They must also delegate their time efficiently in order to keep the business running. Only occasionally do publishers actually seek out work. Maybe understanding the work day of a publisher will help you to get a book published. Persistence Has a New Meaning You all know that writers must be persistent. Regardless of how many times you get shot down and your ideas are thrown in the trash, you have to keep going back for more discouragement. The idea is that eventually you’ll make it in the door. If you can get all the way through, you will finally get to the place where more of your work is accepted than declined. When working with the book publishing world, the rule is the same. If you have a book that you know will sell, you can’t give up on getting it onto the publisher’s desk again and again. You probably won’t be sending the entire book, but excerpts from it. As you continually send your manuscript again and again to publisher after publisher, you should try to market it in different ways. Publishers are looking for a particular kind of writing and will dismiss anything that doesn’t look like what they are looking for. Variation in your marketing techniques may turn a rejected book into an accepted book. The Right Stuff Book publishing is a strange area of business. The people’s tastes are somewhat fickle and a book publisher has to keep up with what kinds of books will sell. It seems that technically written mysteries will always have a place on the bookshelves, but it is unclear how many authors readers are willing to get to know. That market may be tied up until Crichton and Grisham are finished. That is just one example from one genre of books though. Publishers have to keep track of what is selling in all areas of literature. The best way for you to get your work noticed is to make it look like the other writing that is selling. Be careful not to imitate style or voice of another author. Write with your own unique words while imitating the use of popular public opinion. Another way to improve your chances of getting your work onto the right publisher’s desk is to find out who’s publishing what. Are You Barking Up the Right Tree? Some publishers specialize in a certain kind of writing. If you are writing a novel, it won’t do you any good to send it to the people who publish technical manuals. How do you find out who is the most likely candidate to publish your work? There are reference manuals at your library that will tell you the kinds of book publishing that is happening. It will contain valuable information leading you to children’s book publishers, novel publishers and textbook publishers. If the handbook at your library is not quite up to date, your next option is to check out the new release and best seller rack at the book store. Buy a few books and read them. You’ll have a much better feel for the market if you are a consumer. Book publishing is a difficult field to break into. It can be helpful to approach the issue from the direction of the publisher. Before you send out your manuscript again, there are things you can do to improve your chances. Change your marketing style so that you just may grab some better attention. Make sure that you are a book consumer yourself. You’ll get a better feel for what’s selling and therefore what a publisher will buy. You’ll also find out who is publishing which types of books. Finally, by buying the product you are trying to sell, you will improve the book economy all together. Publishers need to see people buying books before they can commit to publishing more.