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Networking Know-How: How to Get Through to the Busiest of People
When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you?
First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here.
Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own.
Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call.
Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling.
Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss.
Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.
Keeping your Career Intact During Maternity Leave Since, for the most part, maternity leave in this country is not paid, the reality of returning to work after having a baby comes much sooner than it does in most countries. No one wants to return to absolute chaos after they have the baby. Cut down on the stress of going back to work by being prepared. The length of your maternity leave can determine the amount of stress you return to. If you are willing and able it is a good idea to work as long as possible. Of course, everyone is not willing and able. For those that need a longer leave, they should put some plans in place to make the transition back to work smoother. How long you are on maternity leave varies. However, if you plan on returning after you have the baby, you do not want to return to a totally chaotic situation. That means that you want to have the needs of your career in tact before you take your maternity leave. Nothing should interfere with your new addition to the family. While you are bonding and spending time with your newborn you do not want the stress of the office hanging over your head. Lay the ground work so that you do not have to worry about the office while you are away. If you are the boss, you have a lot more stress to manage. It is important that you leave a responsible and capable person in charge of things in your absence. Start training that person to deal with the aspects of your job that they will have to handle as soon as you know you are pregnant. Nothing is more annoying than getting “How do I…” phone calls when you are on maternity leave. If your job is massive, split the responsibilities between two employees. You do not want to split up the tasks among too many people because this can lead to confusion. Two should be the maximum. Be sure to leave things in order. If you are not the most organized person, get that way when you find out you are pregnant. While you are on maternity leave anyone should be able to walk into your office and find what they are looking for in a very short amount of time. If things are messy there is more of a chance for things to go wrong. If you are one of those women that needs to have an extended maternity leave because of pregnancy complications, don’t fret. Enjoy your time offer and relax but also, if you can, try to stay on top of what is happening in your career field. Take an online class and brush up on skills. If you are not sure you want to return to your 9-5, research a new career. The Internet has made working from home a very real and popular option. Search for a job that will allow you to stay at home but also bring in some income. Some jobs, such as Computer Programming, can fetch a pretty penny. Do some research and find out what will suit you best. Work part time until you are ready to have the baby. While some women are eager to take their maternity leave, others are not so excited about it. If that is the case, talk to your employer about working part time until you are due. Some women work until they go into labor. There is no need to do that if you are uncomfortable but if you are having an uneventful pregnancy and love your job, why not? What Career Coaching Can Do to Help Land a Better Job A career coach is something many people have heard of but few actually understand what they do. Career coaching has become more popular in recent years, and they are actually used by many people who already are employed to help them stay on the right track in their career. If you are looking for a job, however, and especially if your job search is proving difficult and painful, a career coach might be just what you need to get your search on track. Career coaches get a lot of flack by trade. Some people laugh them off as the latest in the line of self help gurus that people spend a lot of money to see, often with mixed results. To some people, career coaches are up there with psychoanalysts and personal trainers – accessories of the rich but not very relevant to your every day kind of person. This assessment of career coaches might not be entirely fair, however. Career coaches can, and have, helped tons of people get on the right track in their job searches and have helped even more people not only find a job, but find a career that they love. So, just what can a career coach do for you? If you are job hunting within a certain industry, a career coach can help you narrow down your choices while simultaneously making sure you are putting your best foot forward when you go out there on the hunt. Sometimes, especially if you have been in a field for a long time, the skills you are highlighting on your resume are stale or the language you use to talk about your work history is outdated. In addition, a career coach can help you make sure that when you go into a job interview you can present yourself as on top of the latest developments in the field and as a person who could jump right into the job without needing a lot of training or guidance. The same goes for someone who is trying to get a job in a new field. A career coach will give you pointers about that field and the companies in the field as well as giving you general advice about the typical culture of that business – what kind of lingo is used, where the industry is centered, who the big players are, and even how to dress for your interview so that you look the part. Career coaches can also make sure your resume is in order and showing off your skills in the best light possible. This help a career coach provides when you know what kind of job you are looking for is all well and good, but they can do even more when you know you need a job, but you just don’t know what you want to do. If you have been frustrated in your career goals in the past, a career coach will work with you to decide exactly what kind of job you really want to have. They can help you figure out which industries are best suited to your interests, your skills and your personality. If you want to start your own business, they can walk you through the process from start to finish. A good career coach could be the key to finding the career of your dreams instead of just one more job. Last but not least, a career coach can let you know what you are doing wrong in your career. Do you have a problem with your interpersonal working relationships, or are you bad at delegating so you always end up doing all of the work? A career coach will work with your to set these problems right. When you need a better job, a career coach can clear the path for job improvement. |